Observe
Reads live CPU, memory, disk, network, event logs, services, processes, installed software, patch state and device history.
FINN / AI DESKTOP ENGINEERThe engineer who
The engineer who
never forgets.
Finn works the way a great remote desktop engineer does: he gathers evidence, finds root cause, takes the right action, validates the outcome and documents what changed.
See Finn in action→ Available 24/7/365
OBSERVING4,218 endpoints
RESOLVEDService recoveredVerified 8s ago
LEARNEDFleet guardrail active
THE PROMISEOnce a problem happens and Finn fixes it,
Once a problem happens and Finn fixes it,
it never happens again—across the entire fleet.
Every verified resolution becomes a reusable pattern. Finn watches for the same trigger on every relevant computer, remediates it before users are interrupted and strengthens the playbook as environments change.
01 / THE SKILL SETEverything a remote
Everything a remote
desktop engineer can do.
Only faster, always available and able to bring the lessons from one device to every device under management.
Diagnose
Correlates symptoms, recent changes and fleet patterns to isolate root cause instead of treating the first visible alert.
Remediate
Restarts services, repairs configurations, clears failed jobs, manages processes, runs approved scripts and installs or removes software.
Support
Handles natural-language employee requests, gathers context, resolves routine issues and escalates with a complete evidence package.
Verify
Re-queries the endpoint, tests the expected behavior and records before-and-after evidence before declaring success.
Learn
Captures the trigger, diagnosis, safe fix and verification pattern as durable operational memory for the next incident.
02 / FLEET MEMORYFix once.
Fix once.
Protect everywhere.
Finn does more than save a script. He stores the conditions that made the fix safe, the evidence that proved it worked and the signals that predict the issue.
- RecognizeMatch symptoms and root-cause signatures across endpoints.
- GeneralizeTurn an incident into a scoped, reusable prevention playbook.
- DeployApply monitoring or remediation to the relevant fleet cohort.
- ImproveRevalidate lessons against new versions, policies and device states.
FINN / LEARNING LOOP
INCIDENT 03842Office 365 is slowWIN-042 · Toronto
↓
01
Root cause capturedDegraded add-in + oversized Office cache
✓02
Verified fix storedSafe sequence · 4 checks · rollback ready
✓03
Fleet cohort matched312 similar endpoints identified
✓04
Recurrence prevention activeWatching every relevant device
LIVE03 / A DAY WITH FINNFrom small interruptions
From small interruptions
to complete resolutions.
Finn works in the background, through employee requests or alongside your technicians—with the same evidence and governance every time.
Laptop is painfully slow
Finds the runaway process, checks disk pressure and startup changes, applies the approved correction, then confirms performance has recovered.
Diagnose · Act · Verify · LearnOffice 365 is slow
Correlates add-in load, Click-to-Run health, network latency and app telemetry, isolates the root cause, verifies performance and deploys the prevention rule fleet-wide.
Diagnose · Act · Verify · LearnApplication will not launch
Checks version, dependencies, permissions and recent updates; repairs or reinstalls the app and validates it in the user context.
Diagnose · Act · Verify · LearnVPN keeps dropping
Correlates adapter, driver, DNS and client logs, repairs the root configuration and watches for recurrence across similar devices.
Diagnose · Act · Verify · LearnDevice is out of compliance
Explains the drift, applies the right policy or patch inside a maintenance window and produces an auditable result.
Diagnose · Act · Verify · LearnNew hire needs a workstation
Applies the role profile, installs approved applications, validates access and confirms the endpoint is ready for day one.
Diagnose · Act · Verify · Learn04 / CONTROLAutonomy with
Autonomy with
adult supervision.
Finn’s authority is defined by your policy. Routine, reversible work can happen automatically. Sensitive actions pause for an exact, time-bound approval.
Explore trust and control→MEET YOUR NEW TEAMMATEGive Finn one issue.
Give Finn one issue.
Improve every endpoint.
Bring a recurring desktop problem to a private walkthrough. We’ll show you the full loop from signal to fleet-wide prevention.
Book a private demo→